Refund policy
Thank you for shopping with us!
Since all our products are custom-made with your photos and personalized details, we do not offer refunds or returns for any reason, including:
- Change of mind
- Wrong photo provided by customer
- Incorrect size or model chosen by customer
Replacement Available (If Damaged / Wrong Product)
We provide Replacement Only if:
- The product is received damaged, broken, or
- You received a different product than what you ordered
To qualify for replacement:
- Inform us within 48 hours of delivery
- Provide unboxing video (from opening package without cuts)
- Send clear photos of the defect/damage
If the above evidence is not provided, replacement request may be rejected.
Important Note
- No cash/refund will be provided
- Replacement is only for the same product/model ordered
Contact for Replacement
📩 Email: dialclub671@gmail.com
📞 WhatsApp: 8891 568 268