Refund policy

Thank you for shopping with us!

Since all our products are custom-made with your photos and personalized details, we do not offer refunds or returns for any reason, including:

  • Change of mind
  • Wrong photo provided by customer
  • Incorrect size or model chosen by customer


Replacement Available (If Damaged / Wrong Product)

We provide Replacement Only if:

  • The product is received damaged, broken, or
  • You received a different product than what you ordered

To qualify for replacement:

  • Inform us within 48 hours of delivery
  • Provide unboxing video (from opening package without cuts) 
  • Send clear photos of the defect/damage

If the above evidence is not provided, replacement request may be rejected.

Important Note

  • No cash/refund will be provided
  • Replacement is only for the same product/model ordered


Contact for Replacement

📩 Email: dialclub671@gmail.com
📞 WhatsApp: 8891 568 268